Operating hours for Revenu Québec NetFile system

Program(s) affected: T1 Document created: 04 23, 2013 Tax year(s): 2012 Document last modified: Version(s): 16.10, 16.11, 16.12, 16.20 Problem status: Pending

I transmitted a Quebec tax return between 3 a.m. and 6 a.m. and obtained an acknowledgement report with no interchange control number. Was the return accepted?

Revenu Québec closes the NetFile system between 3 a.m. and 6 a.m. for maintenance purposes. If you transmitted tax returns using the option RQ Web site - one return per session and obtained acknowledgement reports with no interchange control number, then we would strongly recommend retransmitting such returns to Revenu Québec during the site's opening hours between 6 a.m. and 3 a.m. As a precautionary measure, such returns should be retransmitted even if the Acknowledgement Report reads Accepted or the Client Status reads EFILE Acknowledgement OK.

Please call our Support Help Desk for any further assistance.